Muthoot Pappachan Group risk management team wins India Risk Manager Awards 2013.

14 March 2014

Senior Vice President - Audit & Risk Management (MPG Group), Mr. Vivek Shenoy has received the maiden “Risk Manager of the Year Award 2013” part of India Risk manager awards 2013. The event held at Mumbai honoured Mr. Shenoy for his spectacular work on using the TEE (Tamper Evident Envelope) as a key risk improvement tool for the safety of gold ornaments pledged by the Muthoot Fincorp customers. This idea has been implemented nationally across the vast majority of Muthoot Fincorp’s branches.

Muthoot Fincorp is the first gold loan company to design and implement a TEE securing gold ornaments. This initiative has strengthened the current process and lead to process enhancement which further enhances customer satisfaction and lives up to the trust quotient of millions of customers.